Frequently asked questions

What times do you open for Daycare?


Monday to Friday:- Drop off is between 7.00am and 7.45am Collection between 5.00pm and 6.00pm Later collection times can be arranged in advance, But are subject to an additional charge of £2.00 per hour (or part there of) These time fit in between school runs and other commitments like walking times and family time in the evening. Alternative arrangements can be made in advance. Saturday and Sunday:- times will need to be arranged in advance if there is availability.




What time is drop off and collection for Boarding?


Boarding charges are for 24 hours (or part there of)

  • Drop off times are automatically arranged for 4pm till 6pm
  • Boarding for longer than 24 hours hold an additional daycare charge.
This time fits in with school runs, walking commitments and other dogs arriving to prevent too much cross over. If you need to drop off at any other time please let me know at the time of booking and I will make the relevent arraingements.




Will you keep me updated with courtesy text?


I will try my best to keep you updated with photos through WhatsApp or messenger daily. But if you need additional reassurences just send a message and I will be happy to reply with an update. I also update my Private Facebook page regularly, you will have an invite to join once you become a customer.




Do you accept two or more dogs at the same time?


Yes. I am able to accept more than one dog from the same house hold and with your permission with other dogs from other homes. I offer 20% discount to family units and keep them together to reduse stress and anxiety. All bookings are subject to availability




Can you take dogs that have not been Spayed or Neutered?


Due to Licence regulations I am not able to board:

  • Un-neutered Male dogs over one year old,
  • Bitches on heat or due to be on heat.
Puppie under 1 year old will be monitored regularly throughout the day and isolation will be used for short periods, untill social etiquette has been proven.




How many dogs do you walk at the same time and do you walk them off lead?


I believe in walking dogs in small groups although they get the most enjoyment out of walking with others in a social setting.

I will only usually walk four dogs per handler at a time and on the rare occasion with five if they are all very well behaved and recall trained.

Dogs interact better off the lead without any restraint a so as soon as the dogs (or puppies) join our walking program I begin my own recall training on long lines or retractable leads using positive reinforcement. I will not let a dog off lead unless I am fully confident it will not pose any risk of escape and permission has been granted by the owner.

Bitches on heat will not be walked with others and will be kept on lead at all times at the price of a Solo walk.




Do daycare and boarding dogs get walked through the day?


Daycare dogs get a 30 minute group walk with others throughout the day.

For an additional £2.00 they can join the 60 Minute Group walk in the afternoon instead.

Boarding dogs will get two walks a day depending on their requirements. Usually 20 minutes in the morning and depending on the size of dog a 30 minutes or 60 minutes walk in the afternoon.




Can you collect and delivery dogs for day care or Boarding?


Collection and delivery needs to be requested at the time of booking.

  • Day Care Dogs can be collected after 8.30am and delivered back between 3 and 4pm.
  • Boarding Dogs can be collected between 4 and 5pm providing the Boarding Agreement has been signed and payment recieved before the booking.
  • If another time is required other arraingements can be made in advance.
Collection and Delivery within 3 miles is a set charge of £2.50. Over 3 miles is 40p per mile.




Do all dogs have to be vaccinated to attend daycare and boarding?


Yes... All dogs need to be vaccinated at least two weeks before the booking. As the dogs will be in close contact with others it is a licence regulation that has to be adhered to. Kennel cough vaccine is not a regulation, but is advised. although as it is a live vaccine, it is requested that they stay away up to 10 days after administering to prevent and other illnesses. Unfortunatly I can not accept dogs that have had titer tests done to prove vaccinations, as the test does not cover "Lepto Virus" that is required by Defra and is reinforced by the local council. Routine Vaccinations are not required to join a walking group but is highly advised.




What area do you cover for Dog Walking?


Jake's Adventures Petcare HQ is Based in Woodlands Doncaster We primarily cover the DN6 and DN5 area of Doncaster. But additional charges are added for collections over 3 mile according to Google maps.




How can I pay for my services?


We accept: - Cash. - Bank Transfers (details are on the invoice) - Online payments through Jake’s Adventures website or Invoices. - PayPal Payments through https://paypal.me/georgie0303?locale.x=en_GB - Card or contactless paments on site - Cheque made payable to: Georgina Batty For bookings longer than 3 days, a 25% non-refundable deposit of the total sum is payable to secure the booking within 14 days of the invoice. The remaining balance is due in advance of the booking. Invoices will be sent at the latest the Friday prior to the booking. Where services are required long term, the client may make payment on a monthly basis. Please ask to arrange a contract. Where payment is not received in accordance with these terms and conditions of business, we reserve the right not to proceed with any previously agreed arrangements, and a cancellation fee will be payable.





Opening Hours

Mon:   7:00am - 6:00pm

Tue:     7:00am - 6:00pm

Wed:   7:00am - 6:00pm

Thu:     7:00am - 6:00pm

Fri:      7:00am - 6:00pm

Sat:    10:00am - 6:00pm

Flexible hours available for shift workers.

Collection is available after 6pm for a small additional charge.

Weekends on Request

Just ask. 

 

Jake

Jake is a feisty, energetic little terrier that likes to be the centre of attention. 
He has been a part of our family since he was 14 weeks old and we love to go exploring and meeting new people out and about in new places. I often called in to friends and family to picked up their dogs on the way for extra company. Giving them the attention and exercise they need to stay healthy and happy.

  • Facebook Social Icon
  • Instagram Social Icon

©2017 By Jake's Adventures Pet Care